New Brunswick is a bilingual province with a heating market that has already moved a long way toward heat pumps. For a heating company's website, that means care has two special tasks: keeping English and French content in step where you offer both, and keeping heat-pump program pages accurate after the province's oil-to-heat-pump stream closed in 2026.
The New Brunswick market, from the website's view
Heating is varied here. Statistics Canada shows that in 2023, 39% of New Brunswick households used electricity for their main heating system and 6% used wood, while heat pumps were the main system in 27% of homes. Websites need strong heat-pump pages, but also content for electric baseboard replacement, oil conversions and wood or dual-fuel setups.
Moncton, Saint John and Fredericton are the main markets, with Dieppe, Riverview and Quispamsis close by. Miramichi and Edmundston anchor the north. Moncton and Dieppe, in particular, are markets where many customers prefer French.
Bilingual websites: a care issue, not just a translation job
According to the Commissioner of Official Languages, New Brunswick's Official Languages Act gives people the right to provincial services in English or French but does not require private businesses to be bilingual. Many heating companies choose to offer both anyway, because it wins calls.
If you do, the upkeep doubles in a specific way:
- Every price, phone number and hour must match across both versions.
- Seasonal swaps have to go live in both languages on the same day.
- Program references must be updated together, so a French page is not left advertising a closed program.
We track paired pages and change them together. Translation of technical heating content should be reviewed by a fluent speaker.
Seasonality and maintenance timing
Snowy, cold winters are the norm, and Fredericton, the upper Saint John River valley and the north run colder than the Fundy shore. A Fredericton or Edmundston site should be in its winter state earlier than a Saint John site. Larger website work belongs in late summer or late spring, with only essential edits once heating calls build.
Programs your site may mention, as of October 2026
Always confirm details with NB Power's Save Energy NB before publishing.
- The Total Home Energy Savings Program is listed on Save Energy NB with incentives for windows, insulation and heating upgrades.
- The Enhanced Energy Savings Program, for income-qualified homes, is also listed, but its details were not confirmed when we checked. Link to the program instead of restating terms.
- The provincial oil-to-heat-pump co-delivery stream closed to registration on June 30, 2026, according to Save Energy NB. Paperwork was due October 1, 2026, and upgrades must be finished by March 31, 2027.
- New Brunswick had no agreement under the federal Canada Greener Homes Affordability Program as of October 22, 2026.
Our rebate page upkeep guide shows how to retire a closed program from a page without losing the page's search value.
Regulators your site may reference
Technical Inspection Services licenses electrical contractors and plumbing licence holders and issues permits for gas installations and boilers. WorkSafeNB covers workplace safety. We link and summarise only; keep any licence details on your site exact.
A quick self-check for New Brunswick owners
Before calling anyone, you can test your own site in ten minutes:
- Search your site for the words "oil" and "heat pump" and read every program mention. Does any still invite sign-ups for the closed stream?
- If you have a French version, compare the phone numbers and hours on both home pages.
- Open your emergency page on a phone and see whether the number appears without scrolling.
How we would look after a New Brunswick site
- Confirm ownership of the domain, hosting and profiles.
- Decide, with you, whether a French version earns its upkeep.
- Correct every reference to the closed oil-to-heat-pump stream.
- Strengthen and date heat-pump content.
- Set a winter calendar that fits inland or coastal service areas.
See pricing for care tiers, or read our website care checklist to check your current site yourself.
Frequently asked questions
Does my New Brunswick business have to run a bilingual website?
The provincial Official Languages Act covers government services and, according to the Commissioner of Official Languages, does not require private businesses to be bilingual. Whether a French version is worth it depends on who you serve. In Moncton, Dieppe or Edmundston it often is.
Our site still talks about the oil-to-heat-pump program. Is that a problem?
Yes, if it suggests homeowners can still sign up. Registration closed on June 30, 2026. Update the page to say the program is closed and point people to what is open.
Are heat-pump pages worth keeping current in New Brunswick?
Very much so. Heat pumps are already the main heating system for about a quarter of New Brunswick households, so those pages carry real traffic and real buying intent.
Sources
- Statistics Canada Table 38-10-0286-01 (2026-10-22)
- Save Energy NB: For home (2026-10-22)
- Save Energy NB (2026-10-22)
- Office of the Commissioner of Official Languages for NB: FAQ (2026-10-22)
- GNB: Technical inspections (2026-10-22)
- NRCan: Canada Greener Homes Initiative (2026-10-22)